We will show you how Service Manager brings the System Center suite together. See how connectors between Operations Manager, Configuration Manager and Service Manager light up end-to-end scenarios across the suite such as self-service software provisioning, alert to incident, compliance management and more.

Automating MOF and ITIL: This session will focus on how Service Manager 2010 automates Change, Incident, Problem and Configuration Management. This session will give you deep understanding of the features and capabilities of Service Manager and show you how to extend Service Manager using the authoring tool and SDK